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Sweet Sweat UK & Europe

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Term and Conditions

Please read these Terms of Service carefully before using sweetsweat.co.uk or placing an order with us.

Overview

This website is operated by Sweet Sweat Shop Ltd. Throughout this site, the terms “we”, “us” and “our” refer to Sweet Sweat Shop Ltd. We offer this website — including all information, tools and services available from it — to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to this store will also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes constitutes your acceptance of those changes.

Section 1 — Online store terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction — including but not limited to consumer protection, advertising standards, or intellectual property law — in the course of using our Service.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of these Terms will result in the immediate termination of your access to our Services.

Section 2 — General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor any changes to our site.

Section 4 — Modifications to the service and prices

Prices for our products are subject to change without notice. All prices displayed on our website are inclusive of VAT where applicable, as required under UK consumer law.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products and services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy.

Our products — including workout enhancement gels, waist trimmers and associated accessories — are intended to support an active exercise routine. They are not intended to diagnose, treat, cure or prevent any medical condition. Results vary between individuals.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your screen’s display of any colour will be perfectly accurate.

We reserve the right to limit sales of our products to any person, geographic region or jurisdiction, and to limit quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 — Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account, the same credit card, or using the same billing and/or shipping address.

In the event that we change or cancel an order, we will attempt to notify you using the email address and/or billing details provided at the time of the order.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account details — including your email address and payment information — so that we can complete your transactions and contact you as needed.

For full details, please review our Returns Policy.

Section 7 — Optional third-party tools

We may provide you with access to third-party tools over which we have no control, monitoring or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind, and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through this site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider(s).

We may offer new services and/or features through the website in the future, including the release of new tools and resources. Any such new features and/or services shall also be subject to these Terms of Service.

Section 8 — Third-party links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we do not warrant and will not have any liability or responsibility for them or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

Section 9 — User comments and submissions

If, at our request, you send specific submissions (for example, competition entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials — whether online, by email, by post or otherwise (collectively, “comments”) — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material, or any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 10 — Personal information

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy sets out how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review our Privacy Policy for full details.

Section 11 — Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice — including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by applicable law.

Section 12 — Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

Unlawful activity
For any unlawful purpose, or to solicit others to perform or participate in any unlawful acts, or to violate any regulations, rules, laws or local ordinances.
IP infringement
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Harassment
To harass, abuse, insult, harm, defame, discriminate or intimidate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
Malicious code
To upload or transmit viruses or any other type of malicious code that may affect the functionality of the Service or any related website.
False information
To submit false or misleading information, or to collect or track the personal information of others without authorisation.
Security bypass
To interfere with or circumvent the security features of the Service, any related website, other websites or the internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses listed above.

Section 13 — Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from use of the Service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are — except as expressly stated by us — provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

Subject to the above, in no case shall Sweet Sweat Shop Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including — without limitation — lost profits, lost revenue, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service.

Important Our products — including workout enhancement gels and waist trimmers — are designed to complement an active exercise routine. They are not intended to diagnose, treat, cure or prevent any medical condition. Any claims made on this site have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA). Individual results will vary.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Sweet Sweat Shop Ltd and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand — including reasonable legal fees — made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 — Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such a determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail — or we suspect that you have failed — to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services (or any part thereof).

Section 17 — Entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals — whether oral or written — between you and us, including any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 — Governing law

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Our registered address Sweet Sweat Shop Ltd, 13 Anselm Road, Pinner, Middlesex, HA5 4LH, United Kingdom.

Section 19 — Your statutory rights

Nothing in these Terms of Service affects your statutory rights as a consumer under UK law. Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. Under the Consumer Contracts Regulations 2013, you have the right to cancel most online orders within 14 days of receiving your goods without giving a reason. These rights apply in addition to, and are not limited by, anything in these Terms.

For full details of how to exercise your right to cancel or return goods, please refer to our Returns Policy.

Section 20 — Changes to these terms

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes your acceptance of those changes.

Legal disclaimer Sweet Sweat products are not intended to diagnose, treat, cure or prevent any disease or medical condition. The information on this site reflects published research and ongoing testing; individual results may vary. If you are pregnant, breastfeeding, taking medication, or have an existing medical condition, please consult your GP or healthcare provider before beginning a new exercise programme or using any of our products. *These statements have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA).
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