Privacy Policy
Privacy Policy Overview
This Privacy Policy describes how Sweet Sweat Shop Ltd (“we”, “us” or “our”) collects, uses and protects your personal information when you visit or make a purchase from sweetsweat.co.uk (“the Site”).
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.
We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
Section 1 — Personal information we collect
When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, time zone, pages viewed, products viewed, referring websites and how you interact with our Site.
We also collect information you provide directly to us when placing an order, creating an account, contacting customer support or subscribing to marketing communications.
Section 2 — Cookies and tracking technologies
We use cookies, pixels, tags and similar technologies to improve your browsing experience, analyse website traffic and personalise content and advertising.
Cookies are small data files stored on your device that help websites function efficiently and remember user preferences.
We may use the following technologies:
You can manage or disable cookies through your browser settings at any time.
Section 3 — How we use your information
We use your personal information to provide products and services, process payments, arrange shipping and communicate with you regarding your orders.
We may also use your information to:
Section 4 — Sharing your information
We may share your personal information with trusted third-party providers that help us operate our business and website services.
These providers may include payment processors, delivery companies, analytics providers and marketing platforms.
We may also disclose information where required by law, regulation, legal process or to protect our legal rights.
Section 5 — Marketing and advertising
Where you have given consent, we may send you promotional emails, product updates and marketing communications relating to our products and services.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included within emails or by contacting us directly.
We may also use advertising tools and remarketing technologies to display relevant advertisements across third-party websites and platforms.
Section 6 — Your rights
Under UK data protection law, you may have the right to:
To exercise any of these rights, please contact us using the contact details below.
Section 7 — Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and regulatory obligations.
Order information may be retained for tax, fraud prevention and business record purposes unless you request deletion where legally permitted.
Section 8 — International transfers
Some of our third-party service providers may process or store personal information outside the United Kingdom or European Economic Area.
Where international transfers occur, we take reasonable steps to ensure your personal information remains protected in accordance with applicable data protection laws.
Section 9 — Children’s privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Section 10 — Security
We implement reasonable technical and organisational security measures to help protect your personal information from unauthorised access, misuse, disclosure or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
Section 11 — Changes to this policy
We may update this Privacy Policy periodically to reflect operational, legal or regulatory changes. Updated versions will be published on this page.
Your continued use of the website following changes to this policy constitutes acceptance of those changes.